Operations Improvements Limited's knowledge, experience, drive and personal qualities have been instrumental in successfully leading the widely acclaimed progress and change that has been achieved to date. They have always delivered to time and quality, meeting stretching targets. They have built and developed high performing project teams, identifying and recruiting outside experience as the need arises, breaking down institutional barriers and driving cultural change. I have found their personal assistance of immense value especially in acting as ambassador to CEO’s and Directors in all areas of the nuclear industry.
As a result of this performance, I would have no hesitation in using Operations Improvements Limited again.
HM Chief Inspector of Nuclear Installations Office for Nuclear Regulations
Paul Brown of Operations Improvements Limited exudes drive, professionalism and leadership balancing a vast commercial knowledge with a pragmatic and effective approach to operational delivery and change inmplementation.
Despite a busy workload whilst leading the changes at FSS as Interim Operations Director Paul became widely known in the Forensic Science Service for his coaching and supportive demeanour, greatly respected by staff and colleagues nationally.
At a personal level Paul coached myself around development areas and it is a credit to him that he was was always accesible for those willing to grow thier potential. A real leader and innovator who made a real impression on myself and those about me.
Service Delivery Manger Forensic Science Service
I worked with Operations Improvements Limited in 2010 and Paul Brown's easy manner and quick wit shouldn't belie his steely, steady determination to get the job done. A hard-hitting heavyweight with such a light touch is a rare and precious creature; and Paul is one of the very few that know how to pull it off. I'd work with him again without hesitation.
Owner The Robert Bean Branding Company
Thank you very much for the masterclass Operations Improvements Limited did with Chief Constables yesterday. Already we have had very positive feedback. It makes a real difference for the Chiefs to be able to have thoughtful conversations, with insightful and experienced leaders. On behalf of both the Home Office and the Services I am very grateful.
Sir Hugh Orde
OBE QPM President of Association of Police Chief Officers
During their time here Operations Improvements Limited have transformed both the performance of these business units and the culture of the staff to face the commercial challenge as we move from the public sector. They have met or exceeded all of their performance targets.
Deputy CEO Forensic Science Service
Operations Improvements Limited have demonstrated that they have the ability to fit in well with our teams and have gained respect of all of our management. They bring skills to the restructuring project we do not currently have and their performance to date shows that they are enthusiastic to develop and transfer skills to permanent members of staff during this 6 month contract. They provide the model approach for working with Interim Managers.
Executive Director Forensic Science Service
Operations Improvements Limited have done a sterling job at FSS and added real value to the organisation. They have been excellent ambassadors for the interim market and we are delighted to be working with them.
Managing Director Albermarle Interim Management PLC